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Caring is What Fuels Our Success That’s The Power of One

Supervisor/Lab Services | South | Days

Memphis, Tennessee
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Category
Laboratory Services
Job Type
Full time
Job ID
R-17665

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Accountable for day-to-day testing activities within the assigned laboratory area. Plans, coordinates, and directs testing activities, supervises the work of laboratory personnel, and ensures quality of testing procedures. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.


Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Accountable for day-to-day testing activities within the assigned laboratory area. Plans, coordinates, and directs testing activities, supervises the work of laboratory personnel, and ensures quality of testing procedures. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do
  • Accountable for day-to-day testing activities within the assigned laboratory area. Plans, coordinates, and directs testing activities to ensure sufficient quantity of supplies, reagents, and staff to the standards of care.
  • Supervises the work of laboratory personnel engaged in performing routine and specialized technical procedures.
  • Evaluates job performance, ensures competency of staff, and recommends various personnel actions including hiring, promotions, and corrective actions.
  • Monitors productivity, budgets, and expenditures for assigned laboratory area.
  • Implements and monitors quality control programs to ensure reliability of testing products, proper function of laboratory equipment, and compliance with federal and regulatory standards. Prepares and maintains records and documentation.
  • Participates in the development of new testing procedures and techniques.
  • Prepares work schedules for laboratory associates in assigned area and plans daily work assignments for timely reporting.
  • Provides advanced problem solving, troubleshooting, technical assistance, and instruction in assigned area.
  • Responsible for compliance with regulatory requirements, inspection readiness, and procedure manual oversight.
  • Performs the duties of a Medical Technologist as needed.

Education/Formal Training Requirements
  • Required - Bachelor's Degree Medical Technology
  • Preferred - Bachelor's Degree Natural Science

Work Experience Requirements
  • Required - Medical Technologist 3-5 years

Licenses and Certifications Requirements
  • Required - MEDICAL LABORATORY SUPERVISOR LICENSE - Tennessee Department of Health - Medical Laboratory Board
  • Preferred - Special Analyst Tennessee - Tennessee Department of Health - Medical Laboratory Board

Knowledge, Skills and Abilities
  • Thorough knowledge of clinical laboratory procedures, practices, and regulatory standards.
  • Thorough knowledge of laboratory safety and infection control procedures and practices including handling of hazardous chemicals.
  • Understands and interprets complex written materials and technical reports.
  • Effective communicate skills to work with all levels of Associates, management, physicians, and patients and their families.
  • Demonstrated ability to lead and motivate individuals and groups toward the accomplishment of organizational goals.
  • Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
  • An effective planner with strong skills in scheduling and organizing work flows.

Supervision Provided by this Position
  • Supervises Med Techs and MLTs as well as other laboratory support personnel in assigned area.

Physical Demands
  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.


Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

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